Your information is always protected. We respect your privacy and never share your data with unrelated third parties.
This Privacy Policy explains how TONGXITONGLE (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit, interact with, or make a purchase from our website (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.
1. Personal Information We Collect
When you visit or use our Site, we may collect the following types of information to improve your shopping experience and provide secure transaction processing.
a. Device Information
Collected automatically when you browse the Site, including:
- Your web browser, IP address, and time zone
- Cookies installed on your device
- Pages or watch products you view
- Referral websites or search terms
- Your interactions with the Site (clicks, time spent, navigation patterns)
We collect Device Information through:
- Cookies – small data files stored on your device
- Log Files – tracking actions like IP address, browser type, ISP, referring/exit pages, timestamps
- Web Beacons, Tags, Pixels – small digital files used for analytics and advertising performance
b. Order Information
When you make or attempt to make a purchase, we collect:
- Full name
- Billing and shipping address
- Email and phone number
- Payment details (card information is encrypted and processed securely through our payment partners)
- Watch selection and order details
This information ensures your order is processed, verified, and delivered correctly.
“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use your information to:
- Process and fulfill watch orders, including payment handling, shipping, delivery, and updates
- Communicate with you regarding your purchase, order status, or customer service inquiries
- Detect and prevent potential risks or fraud
- Improve our Site, product offerings, and customer experience
- Conduct marketing activities such as promotions, remarketing, and personalized recommendations (only when allowed by law or with your consent)
3. Sharing Your Personal Information
We may share your Personal Information with trusted third parties only when necessary:
- Service providers for payment processing, shipping, analytics, or advertising
- Analytics platforms such as Google Analytics (see their policies for more info)
- Legal authorities, when required to comply with applicable laws, subpoenas, or to protect our rights
- Security partners to prevent fraud or unauthorized activity
We do not sell your information.
4. Behavioral Advertising
- We may use your Personal Information to deliver personalized ads and product recommendations that may interest you.You may opt out of targeted advertising using these links:
5. Do Not Track
We do not change our Site’s data collection practices when a Do Not Track (DNT) signal is detected.
6. Your Rights
If you are a European resident, you have the right to:
- Access, correct, or update your personal information
- Request that your data be deleted
- Restrict or object to processing in certain cases
We process your data to fulfill orders and for legitimate business interests. Information may be transferred outside Europe, including to the United States.
7. Data Retention
We retain Order Information for operational, security, and legal compliance purposes unless you request deletion.
We may retain certain logs for fraud detection and tax/legal obligations.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational changes, regulatory updates, or improvements to our data handling practices.
Revisions will be posted on this page with the updated effective date.